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â Frequently Asked Questions
đš How do I install the JSD 4G Smart Dashcam?
Installation is simple! Mount the front camera on your windshield, connect the rear camera, plug in the power cable, and download the app. A detailed user manual is included in the box. We also provide video guides upon request.
đš What SIM card do I need for 4G Live View?
You need a Nano-SIM card with an active data plan. Any Bangladeshi telecom operator (Grameenphone, Robi, Banglalink, Teletalk) works fine. The SIM card is sold separately.
đš How does the Parking Monitor work?
The Parking Monitor activates automatically when you turn off your engine. It detects motion or impact and sends an instant alert to your phone. It has built-in battery protection to prevent draining your car battery.
đš How long is the warranty?
We offer a 1-Year Official Warranty covering manufacturing defects and technical issues. Accidental damage is not covered.
đš How does Cloud Backup work?
Your footage is automatically uploaded to the cloud. You can access it anytime via the mobile app. Cloud storage is available for up to 180 days.
đš How do I claim my warranty?
Contact us via WhatsApp or email with your order details and issue description. Our team will guide you through the process.
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Chat with us directly on WhatsApp for instant support.
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